PRIVACY STATEMENT & REFUND POLICY

1.0 Privacy Statement & Refund Policy

1.1 General At www.crismaxx.com ("Website"), accessible from https://www.crismaxx.com, privacy of our visitors is a priority. This Privacy Policy details information collected and its usage by PRADIPTA MUKHERJEE (proprietor of CRISMAXX).

For queries regarding our Privacy Policy, contact us at contact@crismaxx.com.

This policy applies solely to online activities related to information shared or collected via the Website. It excludes offline data collection or other channels.

1.2 Consent By accessing our Website, you consent to our Privacy Policy and its terms.

1.3 Information We Collect

• Contact Information: Name, email, phone number, address, city, state, Pincode, country, and IP address.

• Public Posts: Content you post publicly on our Website or linked third-party social media platforms.

• Demographic Information: Collected via surveys or provided directly.

• Technical Data: IP address, browser type, referring website, duration spent, accessed pages, exit pages, device type, and operating system version.

1.4 Ways We Collect Information

• Directly From Users: Registration forms, comments, direct queries via phone or email.

• Passively: Tracking tools (e.g., Google Analytics, Webmaster tools, web beacons).

• Third Parties: Integrated social media features providing user-specific information.

The necessity for personal data will be clearly indicated at collection points.

1.5 How We Use Your Information

• Service provision and operation

• Website enhancement, personalization, and expansion

• Analysis of user interaction

• Product and service development

• Communication and customer service

• Marketing and promotional purposes

• Fraud detection and prevention

1.6 Advertising Partners Privacy Policies Third-party advertisers may use cookies, JavaScript, or Web Beacons to measure advertising effectiveness and personalize content. PRADIPTA MUKHERJEE (proprietor of CRISMAXX) has no control over third-party cookies.

1.7 Third-Party Privacy Policies Our Privacy Policy does not extend to third-party websites or advertisers. Consult respective third-party policies for details and opt-out instructions.

1.8 CCPA Privacy Rights (Do Not Sell My Personal Information) California residents have rights under the CCPA, including:

• Request disclosure of collected personal data categories.

• Request deletion of personal data.

• Opt-out of personal data sale.

To exercise these rights, contact us. Response will be within one month.

1.9 GDPR Data Protection Rights Every user has rights under GDPR:

• Access: Request copies of personal data (a nominal fee may apply).

• Rectification: Request corrections of inaccuracies.

• Erasure: Request data deletion under specified conditions.

• Restrict Processing: Limit data processing under certain conditions.

• Object to Processing: Oppose personal data processing under certain conditions.

• Data Portability: Request data transfer to another entity or yourself.

Contact us at contact@crismaxx.com for GDPR requests. We respond within one month and update our database within ten days post-request.

1.10 Children's Information We actively protect children's online privacy. Parents are encouraged to monitor and guide children's internet activity. We do not knowingly collect personal information from children under 13. If your child has provided information, contact us at contact@crismaxx.com for prompt removal.

1.11 Other Relevant Compliance We adhere strictly to:

• India's Information Technology Act, 2000, and associated rules

• India's Digital Personal Data Protection Act (DPDPA) 2023

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)

• Australia's Privacy Act 1988

• Brazil’s Lei Geral de Proteção de Dados (LGPD)

• Payment Card Industry Data Security Standard (PCI DSS)

This ensures secure, compliant handling of personal data for our global clientele.

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2.0 Refund/Cancellation Policy

2.1 Registration Cancellation by Participant

• Payments for event registrations are non-refundable.

• Substitution or name changes allowed without extra charges.

• Conference credits provided only if Visa issuance fails.

2.2 Event Cancellation by CRISMAXX

• PRADIPTA MUKHERJEE (proprietor of CRISMAXX) reserves rights to cancel events due to insufficient enrollment or unforeseen circumstances.

• Cancellations/postponements entitle registrants to full credit usable at future CRISMAXX events.

2.3 CRISMAXX Membership Refund/Cancellation Policy

• All membership charges are non-refundable, including partial membership usage.

• Refund exceptions considered if unintended payment updates occur.

• Applicable jurisdiction laws (e.g., EU 14-day refund period) honored.

Membership features expire upon cancellation at the end of the billing cycle. Cancellation accepted via phone, fax, or email. Refund requests must include attendee details and transaction number, credited back to original payment method.

2.4 Late or Missing Refunds (If Applicable)

• Verify refund status with your bank.

• Contact credit card company; processing may delay posting.

• Check again with your bank for additional processing time.

• If refund still absent, contact payments@crismaxx.com immediately.

This policy applies to all CRISMAXX memberships unless specified otherwise in related program materials. Review program-specific details thoroughly.

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